PRIVACY POLICY 

This Privacy Policy governs the way AI Engage collects, uses, maintains, and discloses information collected from users (each, a "User") of the AI Engage website ("Site"). This privacy policy applies to the Site and all products and services offered by AI Engage.

Personal Identification Information 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except if it may prevent them from engaging in certain Site related activities. 

Non-personal Identification Information 

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. 

Web Browser Cookies 

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. 

How We Use Collected Information 

AI Engage collects and uses Users’ personal information for the following purposes:

• To improve customer service
• Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
• We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
• We use feedback you provide to improve our products and services.
• To process payments
• We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey or other Site feature
• To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails
• We may use the email address to send User information and updates pertaining to their order. It could also be used to respond to their inquiries, questions and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Compliance With Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Compliance with the California Consumer Privacy Act (CCPA)

This Privacy Statement for Users in California supplements the information contained in the Privacy Policy above. The following Statement is in compliance with the California Consumer Privacy Act (CCPA) and applies solely to Users who reside in the State of California.

Collection of Personal and Non-personal Identification Information

We may collect the following categories of personal identification information from Users: name, email address, mailing address, IP address, telephone number, signature, account name, social security number, driver’s license or other state identification number, passport number and credit card information.

We may also collect non-personal information about Users’ internet activity, including browser name, type of computer and technical information, operating system, internet provider, browsing history, search history and other information regarding a User’s interaction with a website or application.

Third Parties

We sometimes use third-party service providers to help us operate our business on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. However, outside of that, we do not sell, share, rent, trade or disclose your personal information with any third-party companies.

Users provide this information directly to our business or automatically through interaction with our Site. We collect personal identification information for the business and commercial purposes described in the “How we use collected information” section above.

Right to Access Your Personal Information

You have the right to access the personal information we hold about you. You also have the right to request a copy of the personal information we hold. If you want to access this data, send a description of the information you want us to share to:

    AI Engage

    65 Pine Ave #163

    Long Beach CA 90802 

Personal information does not include “publicly available” information. Publicly available information is not covered by the CCPA.

Right to be Forgotten

At any time, you may contact us at AI Engage, 65 Pine Ave #163 Long Beach, CA 90802 to request that we delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources. 

Right to Non-discrimination for Exercise of Privacy Rights

Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent you from engaging in certain Site related activities.

Do-not-track (DNT) Requests

At this time, we do not currently respond to “do-not-track” requests from our Users’ browsers.

Do Not Sell My Personal Information

We do not sell, trade or rent Users personal identification information to others and have not done so in the past 12 months. However, Users can still opt-out and request that we do not sell their personal information in the future by emailing your request to AI Engage, 65 Pine Ave #163 Long Beach, CA 90802.

Compliance with the General Data Protection Regulation (GDPR)

This Privacy Notice for Users in the European Union (E.U.) supplements the information contained in the Privacy Policy above. The following Notice is in compliance with the General Data Protection Regulation (GDPR) and applies solely to data subjects (“Users”) who reside in the E.U.

AI Engage is the data controller for the personal information Users provide. For general data protection queries, please get in touch with us at AI Engage 65 Pine Ave #163 Long Beach, CA 90802.

For further information please visit AI Engage at AI Engage.

GDPR Data Protection Rights

Users have eight (8) rights under the GDPR. Every User located in the E.U. is entitled to the following data protection rights:

Right to be informed: Anyone processing a User’s personal data must make clear what data is being processed, why and who else this data may be shared with.

• Right to access: Users have the right to see what personal information is being held.
• Right to rectification: A user’s data must be able to be corrected or amended if incorrect information is being held by the company.
• Right to erasure: Also called the “Right to be Forgotten,” this right dictates that, at any time, Users may contact us at AI Engage, 65 Pine Ave #163 Long Beach, CA 90802 to request that we delete all personal data.
• Right to restrict processing: Users have the right to request a temporary halt to the processing of personal data, such as in the case of data being corrected or a dispute in a legal case concluded.
• Right to data portability: Users may request any personal data supplied to the company be provided back to them in a simple, structured and machine-readable format.
• Right to object to processing: A User has the right to object to any further data processing that falls outside the parameters of the primary purpose for which the data was collected.
• Right to avoid automated decision-making: Users may not be subject to any decision based solely on automated processing, including profiling.

When We Collect Personal Data

AI Engage will only collect and use Users’ personal information in the following circumstances:

Where you have given us consent to process personal data for a specified purpose

Where we require your data to perform the contract we shall enter into or have already entered into with you

Where it is necessary for our legitimate interests or those of a third party, provided your interests or fundamental rights do not legally overrule these where we require your data to comply with a legal obligation.

Why We Collect and Store Personal Data

We collect and use Users’ personal data for the purposes listed in the “How we use collected information” section above, provided we have your consent or are otherwise legally empowered to do so.

How You Provide Consent

Users provide consent by filling out contact forms on our Site. We store all collected information indefinitely. We use this information for marketing purposes, to contact Users about our services.

Transferring Data Internationally

AI Engage is a U.S.-based company located outside of the European Economic Area (EEA). During all international data transfers, we will comply with the Data Protection Act 1998. Our collection, storage and use of personal data collected from Users in the E.U. will be governed by the GDPR practices outlined in this Privacy Notice. By using our Site and providing your consent, you also consent to the transfer of your personal data to data processors located in countries outside the EEA.

Withdrawing Your Consent

Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us at AI Engage, 65 Pine Ave #163 Long Beach, CA 90802. If you have provided consent for your details to be shared with a third party and you wish to withdraw this consent, please contact the third party directly to do so.

Changes to This Privacy Policy

AI Engage has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

AI Engage

65 Pine Ave #163

Long Beach, CA 90802

TERMS & CONDITIONS

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. Disclaimer

The materials on the AI Engage website are provided “as is” AI Engage makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, AI Engage does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

3. Limitations

In no event shall AI Engage or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on the AI Engage internet site, even if AI Engage or AI Engage authorized representatives have been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

4. Revisions and Errata

The materials appearing on the AI Engage web site could include technical, typographical, or photographic errors. AI Engage does not warrant that any of the materials on its web site are accurate, complete, or current. AI Engage may make changes to the materials contained on its web site at any time without notice. AI Engage does not, however, make any commitment to update the materials.

5. Links

AI Engage has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by AI Engage of the site. Use of any such linked web site is at the user’s own risk.

6. Site Terms of Use Modifications

AI Engage may revise these terms of use for its web site at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

7. Governing Law

Any claim relating to the AI Engage website shall be governed by the laws of the State of California without regard to its conflict of law provisions.

UPDATED Sep 8, 2024